The Kea Business Advantage
Kea is an AI-powered learning experience software that eases the process of onboarding new customers.
Provide customer onboarding online, on the device of your customer’s choice, with anytime, anywhere access.
Lower Onboarding Costs
Save time, effort and costs that would otherwise be needed for one-to-one or print-based customer onboarding.
With our flexible and customizable customer onboarding solution, you can ensure highest levels of engagement.
Make informed decisions with robust analytics to take your customer onboarding initiatives to the next level.
Win Loyal Customers
Offer interesting and engaging means to access information about your products through an intuitive customer engagement platform.
Personalize the experience for every customer with an AI-powered learning facilitator that ensures high engagement.
Anytime, Anywhere Access
Offer customers access to your onboarding solutions on multiple devices, smartphone, tablet or online, anytime, anywhere.
Offer content just the way your customers like it – bite-sized, easy-to-digest demo and explainer videos, images, text and more.
Responsive Customer Care
Offer customers prompt responses to all their questions with Kea, the AI-powered personal learning facilitator.
A Complete Brand Experience
Offer new customers a red carpet welcome that perfectly mirrors your brand with the highly customizable Kea platform.
Build Long-Lasting Relationships
Use robust analytics to understand customer needs and align your onboarding process to demonstrate a client-centered approach.
Gain an Edge with Kea
Ensuring consistent and meaningful training becomes crucial for an industry where technology changes rapidly. How do you ensure maximum learning benefits for teams that are often based across several locations, sometimes even different time zones?
- Manage all your customer onboarding efforts via a single, highly customizable and adaptable dashboard.
- Kea can easily integrate with your existing LMS and is compatible with all content types, audio, video, text and images.
- Analyze what customer onboarding content works and what doesn’t and improve your programs with robust analytics.
- Ensure a continuing relationship with your customers, demonstrating your brand value and customer-centric approach.
- Save on time, effort and monetary costs that would otherwise be required when employees are assigned to address client needs.
- Gain goodwill and positive references from satisfied customers.
- Demonstrate that your brand is progressive, making use of the latest technologies to make life easier for customers.